Monday, October 18, 2004

Don't go to Morses Garage

The guy I took my van to is an idiot.

I made an appointment with him to have my van's left flasher fixed, new brake lines put in, and have it inspected. I made the appointment 5 days ahead of time. I bought the brake lines and put them on the passenger seat so he could get to and use them easily. Told him to use them. Dropped my van off on Monday. When I dropped it off, I asked him to do one more thing ... fix the flashers that had become permanently stuck on the drive over. Was told the work should take a day, no problem.

He kept reneging on his promise of when it would be ready. First it was the next day. Then the end of Wednesday. Then Thursday. Then, he told me he might work on it on Sunday, but it probably wouldn't be ready till Monday. In the meantime, my van sat at his shop.

My van sat there for a week. The grace period for having my van inspected after registering it expired while it was there. I'm no longer legally allowed to drive it, unless it's to an inspection appointment.

I went to pick it up tonight. It's a good thing I didn't pay him yet ... he totally screwed it up. When he put my steering column back on, he did it wrong. The gear shift indicator no longer indicates the right gear. The gear shift lever no longer works smoothly or correctly...I have to shove it. The blinker knob won't shift smoothly either, and he screwed up the wiring. Now when I have my high beams on, the brightness level fluctuates depending on how much I'm stepping on the gas.


I'm going back tomorrow morning and will politely refuse to leave until he fixes the problems he caused. I would also like to walk away with an inspection sticker so I can go back to work.

I forgot to mention that he didn't install my brake lines or fix my left blinker like he had originally promised to do. His excuse for why he didn't do my brake lines? He said they looked fine already. This is after repeatedly assuring me that the brake lines would be no problem to do. He also said that doing them would cut into his other repair jobs.

Well excuse me dingbat, but why did I make an appointment with you 5 days ahead of the fact? I thought making an appointment meant you would be put into the work schedule.

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